“Does this look like a scam?”
Work through a few questions and find a safer next step—without sharing the message.
Check the warning signsDigital confidence, together
Spot a suspicious message. Make your phone easier to use. Take the next step with clear, kind guidance—for you and the people you care about.
Find my starting pointFor older adults, disabled people, families & trusted helpers.
Urgency. Secrecy. A new number.
Pause, then call your family member on a number you already know.
Start with what you need
You don’t need to be “good at technology.”
You just need somewhere to begin.
Work through a few questions and find a safer next step—without sharing the message.
Check the warning signsBigger text, captions, spoken content and easier controls. Discover the settings already on your device.
Explore accessible technologyMake a simple family plan, print a checklist and build confidence together—without taking over.
Be a thoughtful helperSmall settings. Real differences.
Your device has ways to make words clearer, conversations easier to follow and controls more comfortable. Start with one change. Keep what helps.
Find a setting that helpsFeatures and menu names vary by device and software version.
Everyday know-how
A familiar name or convincing logo isn’t proof. Learn how to verify through a separate channel.
Read the guide →Try larger text, display zoom and magnification without installing a new app.
Read the guide →Choose trusted contacts and a calm way to double-check unusual requests.
Read the guide →Take it off the screen
Large-print checklists for the kitchen table. A ready-to-use session for a library, community group or family afternoon.
Our promise
Scams are designed to manipulate people. Needing help with a device isn’t a personal failing. We explain a next step, show where the information comes from and leave you in control.
How this initiative works →